Corporate Graphics Commercial is looking for an energetic and detailed driven team member to join our growing customer service team! The Customer Service Representative's primary purpose is to understand, communicate and satisfy our customer's needs. The Customer Care Representative acts with a sense of urgency, is solution-oriented, approachable, professional and takes great pride in working with customers to deliver an experience that meets and, at times, exceeds their expectations.
The Customer Service Representative will assist production and fulfillment customers with orders while ensuring processing personnel have the necessary information to complete jobs accurately and on time. To provide in-house support for account managers, and assist in communicating with customers, processing personnel, supervisors and salespeople with status of assigned workload.
Monday through Friday 8:00AM to 5:00PM
Communicates politely with customersboth internal and externalvia email, letter, face to face, and telephone.
Communicates solutions, successes, and opportunities to the fulfillment Manager to ensure we are effectively monitoring and responding to customer needs.
How to apply
This position is located at our office in North Mankato, Minnesota. If you meet the above requirements, please click on the apply button.
You will then be asked to complete our application process, which will be provided to our hiring team for review. Only candidates who most closely match the requirements will be contacted. EOE
About Our Company
We offer an attractive compensation package, including a competitive base salary, and a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay.
Corporate Graphics Commercial, a leader in the commercial printing industry, offers creative, high-quality solutions, such as brochures, children's books, yearbooks, catalogs, folders, newsletters, annual reports, books, flyers, postcards, and business cards. They serve clients who want to provide the most effective communication possible to their customers.
The history of Corporate Graphics Commercial dates back to 1989 when we began operations in our current location. Through the succeeding years, CGC has grown to become one of the region's premier commercial printers by offering creative, high-quality solutions for a wide variety of clients.
The growth of CGC can be directly attributed to our "customer-focused" approach and the support of our parent company, Taylor Corporation. We have assembled a well-rounded team of seasoned professionals who can quickly and effectively respond to any situation or problem. The efforts of our employees are enhanced by the latest technology and equipment.
Every person on our staff is committed to providing good customer service and to producing high-quality products and services