Customer Service Support Representative

Labcorp Birmingham , AL 35202

Posted 2 days ago

Location Birmingham, Alabama Job ID 18-81993 Date posted 06/14/2018

LabCorp (NYSE: LH), an S&P 500 company, is a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostic solutions, brings innovative medicines to patients faster and uses technology to improve the delivery of care. LabCorp reported net revenues of over $10 billion in 2017.

Responsibilities include:

  • Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquiries and problems.

  • Researches, troubleshoots and resolves customer problems.

  • Performs a wide variety of administrative/clerical duties

  • Prepares and sends specimens and test request to proper LabCorp or contracted reference laboratory for testing

  • Releases referral test results into the computer system according to established procedures

  • Other duties as needed


  • Requires a High School Diploma or equivalent w/1-3 years of applicable experience

  • Previous experience in medical or lab setting preferred



  • Saturday 6:00AM - 2:30PM with rotating Sundays and Monday

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Customer Service Support Representative