Customer Service Supervisor, Patient Accounts

BJC Healthcare Saint Louis , MO 63150

Posted 4 months ago

Job ID: 1190434

Employment Status: Full-Time

Your Career. Made Better.

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

Join Us!

Role Purpose

Manages and coordinates assigned aspects of the accounts receivable operation for the hospital. Supervises the day to day work activity for the Patient Accounts department. Facilitates special projects and coordinates activities associated with billing and collecting accounts.

Responsibilities

Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.May participate in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.Supervises the day to day operations of the department, ensuring timely billing of all product or service line accounts.Reviews and makes proposal for adjustments to accounts receivable balances.Audits accounts with outstanding balances and approves accounts for referral to a collection agency.

Minimum Requirements

Degree

High School Diploma or GED

Experience
2-5 years

Supervisor Experience

< 2 years

preferred requirements and additional job information

degree

bachelor's degreebenefits statement

note: not all benefits apply to all openings

  • comprehensive medical, dental, life insurance, and disability plan options
  • pension plan*/403(b) plan
  • 401(k) plan
  • tuition assistance
  • health care and dependent care reimbursement accounts
  • on-site fitness center (depending on location)
  • paid time off program for vacation, holiday and sick time
  • pension does not apply to memorial hospital, memorial hospital east, memorial medical group, alton memorial or parkland health center

legal statement

the above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. it is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

equal opportunity employer 2="" years="" preferred="" requirements="" and="" additional="" job="" information="" degree="" bachelor's="" degreebenefits="" statement="" note:="" not="" all="" benefits="" apply="" to="" all="" openings="" *="" comprehensive="" medical,="" dental,="" life="" insurance,="" and="" disability="" plan="" options="" ="" pension="" plan/403(b)="" plan="" *="" 401(k)="" plan="" *="" tuition="" assistance="" *="" health="" care="" and="" dependent="" care="" reimbursement="" accounts="" *="" on-site="" fitness="" center="" (depending="" on="" location)="" *="" paid="" time="" off="" program="" for="" vacation,="" holiday="" and="" sick="" time="" *="" pension="" does="" not="" apply="" to="" memorial="" hospital,="" memorial="" hospital="" east,="" memorial="" medical="" group,="" alton="" memorial="" or="" parkland="" health="" center="" legal="" statement="" the="" above="" information="" on="" this="" description="" has="" been="" designed="" to="" indicate="" the="" general="" nature="" and="" level="" of="" work="" performed="" by="" employees="" in="" this="" position.="" it="" is="" not="" designed="" to="" contain="" or="" be="" interpreted="" as="" an="" exhaustive="" list="" of="" all="" responsibilities,="" duties="" and="" qualifications="" required="" of="" employees="" assigned="" to="" this="" job.="" equal="" opportunity="">

preferred requirements and additional job information

degree

bachelor's degreebenefits statement

note: not all benefits apply to all openings

  • comprehensive medical, dental, life insurance, and disability plan options
  • pension plan*/403(b) plan
  • 401(k) plan
  • tuition assistance
  • health care and dependent care reimbursement accounts
  • on-site fitness center (depending on location)
  • paid time off program for vacation, holiday and sick time
  • pension does not apply to memorial hospital, memorial hospital east, memorial medical group, alton memorial or parkland health center

legal statement

the above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. it is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

equal opportunity employer>


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Customer Service Supervisor, Patient Accounts

BJC Healthcare