Customer Service Supervisor

Partners Healthcare System Boston , MA 02298

Posted 1 month ago

Employee is responsible for operating a cash register, provide general retail support and customer service and open and close the store.

  • Perform and supervise daily procedures

  • Provide customer service

  • Manage bank deposits and balance point of sale drawers and safe

  • Check and respond to email and phone messages

  • Assist with cleaning and organizing of merchandise

  • Handle phone and online web orders and ship orders to customers

  • Perform other duties as assigned

  • Open availability; flexible with scheduling needs; dependable and punctual

  • Observe peak blackout weeks prior to: Christmas, Valentine's, Easter, Mother's Day, Ether Day and during special events

  • High school diploma or GED

  • Three years of retail experience

  • Customer and team focused attitude

  • Exceptional communication and interpersonal skills

  • Basic computer proficiency

  • Familiarity with point of sale systems

  • Able to stand for a full 8 hour shift and lift up to 10 pounds

  • Adaptable; able to multitask in a fast-paced environment

  • Must be able to speak, read and write English

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