Customer Service Supervisor

Employee is responsible for operating a cash register, provide general retail support and customer service and open and close the store.

• Perform and supervise daily procedures

• Provide customer service

• Manage bank deposits and balance point of sale drawers and safe

• Check and respond to email and phone messages

• Assist with cleaning and organizing of merchandise

• Handle phone and online web orders and ship orders to customers

• Perform other duties as assigned

• Open availability; flexible with scheduling needs; dependable and punctual

• Observe peak blackout weeks prior to: Christmas, Valentine's, Easter, Mother's Day, Ether Day and during special events

• High school diploma or GED

• Three years of retail experience

• Customer and team focused attitude

• Exceptional communication and interpersonal skills

• Basic computer proficiency

• Familiarity with point of sale systems

• Able to stand for a full 8 hour shift and lift up to 10 pounds

• Adaptable; able to multitask in a fast-paced environment

• Must be able to speak, read and write English