Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service Specialist II

Expired Job

Office Depot Camp Lejeune , NC 28547

Posted 2 months ago

Responsibilities:

The Customer Service Specialist II (CSS) supports the marine base store's customer service, sales and profit objectives by assessing customer needs, providing customers with appropriate information about products and services and assisting customers in selecting the best solution. Assists with maintaining store merchandise, planograms, signing and displays as outlined in the company's policies and guidelines. Ensures that each customer has a positive store experience by providing a customer friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels.

Qualifications:

High school diploma or equivalent education with no specific training or experience necessary.

Other Information:

Must possess good listening and communication skills. Additionally, must possess good interpersonal skills necessary to support outstanding customer service. Must have the desire to have direct contact with people and be able to lift a minimum of 50 lbs.

Pay, Benefits and Work Schedule:

Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Equal Employment Opportunity:

Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Logistics Management Specialist

Tekla Research

Posted Yesterday

VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 <div style="margin: 0px;"><span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000">Level: III</font></span></div> <div style="margin: 0px;"><span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000">GS Equivalent: 13</font></span></div> <div style="margin: 0px;"><span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000">Support Location: Camp Lejeune, NC</font></span></div> <div style="margin: 0px;"><span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000">Clearance: Secret</font></span></div> <div style="margin: 0px;"><span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000"> </font></span></div> <div style="margin: 0px;"><b><u><span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000">Experience and/or Certifications Required</font></span></u></b></div> <ul style="margin-top:0in" type="disc"> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 105%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 105%; font-family: "Arial",sans-serif; font-size: 10pt;">Three (3) to five (5) years CBRND or relevant experience.</span></li> </ul> <div style="margin: 16px 0px 16px 48px;"><span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000"> </font></span></div> <div style="margin: 0px;"><b><u><span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000">Performance Based Tasks Required</font></span></u></b></div> <ul style="margin-top:0in" type="disc"> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Manage and Supervise Fielding and Surveillance Team (FST) to meet Customer support requirements.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Communicate with customers to define their requirements and develop sustainment support plans.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Provide subject matter expertise guidance to Customers.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Develop, manage, and execute FST budget requirements.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Review and Submit CBRN equipment surveillance reports and associated EARS data from surveillance efforts.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Maintain appropriate Defense Chemical Test and Evaluation (DCTE) certification required to perform machine testing of CBRND respirators. </span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Complete Train-The-Trainer courses and serve as a New Equipment Training (NET) Instructor IAW AR 350-1.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Conduct DCTE maintenance and repair including intermediate level maintenance to complete DCTE maintenance certification.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Operate designated surveillance support equipment such as sealers, air compressors, special tools, and Material Handling Equipment as required.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Operate and conduct mask testing on Joint Service Mask Leakage tester (JSMLT).</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Develop and sustain subject matter expertise of all CBRND equipment and provide related technical support to JPMs, Services, and other customers as requested.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Review and comment on technical manuals, validation efforts, provisioning data, training packages, and other logistics-related deliverables. </span></li> </ul> <ul style="margin-top:0in" type="disc"> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Plan and develop effective product support strategies to meet established goals for operational effectiveness and readiness. </span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Plan, coordinate, and execute surveillance efforts through visual inspections, functional tests, and/or machine testing to evaluate the condition and quality of retail/owner and wholesale CBRND equipment in accordance with established directives and procedures.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Conduct Total Package Fielding (TPF) of CBRND assets with Fielding Coordinators by managing scheduling aspects of the fielding process, performing de-processing, inventory, hand-off, and completing documentation requirements IAW AR 700-142. </span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Generate CBRN equipment surveillance reports and associated EARS data from surveillance efforts.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Operate designated surveillance support equipment such as sealers, air compressors, special tools, and Material Handling Equipment as required.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 700;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Operate and conduct mask testing on Joint Service Mask Leakage tester (JSMLT).</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Review system parts lists and make recommendations on the table of allowance.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Submit all required requests for the expenditure of funds (i.e. travel requests, transportation requests, and procurement requests).</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Comply with host facility regulations relevant to safety and environmental issues.</span></li> <li style="margin: 0px; color: rgb(0, 0, 0); line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt; font-style: normal; font-weight: 400;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="margin: 0px; line-height: 115%; font-family: "Arial",sans-serif; font-size: 10pt;">Ability to travel frequently in CONUS and OCONUS.</span></li> </ul> <span style="margin: 0px; font-family: "Arial",sans-serif; font-size: 10pt;"><font color="#000000">Submit all required requests for the expenditure of funds (i.e. travel requests, transportation requests, and procurement requests).</font></span> Tekla Research Camp Lejeune NC

Customer Service Specialist II

Expired Job

Office Depot