Hajoca Corporation is the nation's largest privately held wholesale distributor of plumbing, heating and air-conditioning, industrial pipes-valves-fittings, pool and waterworks supplies for residential, commercial, industrial and infrastructure construction. We have approximately 400 locations, called Profit Centers, throughout the United States, representing the premier product lines in our industry.
Since 1858, Hajoca has been blending the strengths and clout of a large company with freedom and opportunity for employees. The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our employees and devotion to Hajoca's proven business principles of "Service, Integrity, Reliability.
Do you thrive on providing a positive customer experience? Are you safety- and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, then Company Name, a division of Hajoca Corporation, would like you to join the dedicated team at our Location Name location as a Customer Service Specialist teammate. Our # team size team has been servicing the Location Name community for # years offering the very best in Services Offered. We are a close-knit group that works together to provide the best service to both new and existing customers.
As a Customer Service Specialist teammate with Hajoca your specific duties will include, but are not limited to:
Receive, count, and verify incoming shipments
Assist customers who purchase and/or pick up merchandise at the Profit Center
Process and fill Sales Orders generated at the sales counter
Stock the warehouse and maintain cleanliness, order and safety
Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
Pick materials for orders, assemble and package the materials for shipment/pick up
Load/unload trucks and operate a forklift safely
Drive a Hajoca truck and operate it safely in compliance with Company rules and applicable laws and regulations
Unload correct merchandise and place it where the receiving party dictates
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business. We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit sharing opportunities and generous benefits package which includes:
Medical, dental, vision, and prescription coverage
401 (k) and retirement cash account
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (EOE and M/F/Disability/Veterans.) We are a drug free workplace, with pre-employment drug screening required. Employment is contingent upon successful completion of a background investigation.
As a Customer Service Specialist teammate, you must be friendly, service-oriented, and have a high level of attention to detail. An unwavering commitment to safety is essential, as well as the ability to remain calm in stressful or unexpected situations. All Customer Service Specialist team members must be able to maintain positive working relationships with vendors and customers and provide unparalleled customer service at all time.
All interested applicants must possess:
High school degree or equivalent
Be 21 years of age or older
Possess a proper and valid driver's license
Possess a driving record that demonstrates good driving skills
Pass a DOT physical examination prior to employment and every following two years for as long as you drive a company vehicle
The ability to learn to safely operate a forklift and other material-handling equipment
Know of, apply, and practice safety precautions in a warehouse and material handling environment
Our ideal candidate will also:
Have, or quickly develop, a comprehensive knowledge of product
Have 1 years warehouse or material handling experience
Possess the drive to assist team members with other tasks as required
Basic computer literacy
Experience in customer service, counter sales, or contractor sales preferred
Able to build and maintain a positive working relationship with customers, vendors and co-workers.