Customer Service Specialist

Crst International Chino , CA 91710

Posted 3 weeks ago

Job Summary: The Customer Service Representative ensures delivery of excellent customer service through a fast paced environment as first point of contact to customers. Builds and maintains business relationships with other departments within the company by providing accurate research.

Job Responsibilities:

  • Create PO's

  • Research and send POD's to customers

  • Accept load tenders in EDI

  • Research loads for billing/payroll

  • Answer phones

  • Communicate via email or phone with Customers on load issues

  • Respond to all emails from customers, schedule delivery and pickup appointments.

  • Work with operations on load coverage.

  • Create load schedules in excel for operations

  • Capable of sorting through a high volume of emails.

Education, Experience, Qualifications:
  • 0-12 months experience in a relevant field
  • HS Diploma or GED
  • TruckMate experience is a plus

Gardner Trucking, Inc. is an EOE. Successful candidates will be subject to a pre employment background check and drug screen

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Customer Service Specialist

Crst International