Job Summary: The Customer Service Representative ensures delivery of excellent customer service through a fast paced environment as first point of contact to customers. Builds and maintains business relationships with other departments within the company by providing accurate research.
Research and send POD's to customers
Accept load tenders in EDI
Research loads for billing/payroll
Communicate via email or phone with Customers on load issues
Respond to all emails from customers, schedule delivery and pickup appointments.
Work with operations on load coverage.
Create load schedules in excel for operations
Capable of sorting through a high volume of emails.
Gardner Trucking, Inc. is an EOE. Successful candidates will be subject to a pre employment background check and drug screen