Customer Service Specialist

California State University System San Jose , CA 95111

Posted 2 months ago

CSU Job Listing Details

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Campus:

San Jose

Job ID: 24776

Job Title:

Customer Service Specialist

Appointment Type:

Probationary

Time Base:

Full-Time

Date Posted:

October 5, 2018

Closing Date:

Open until filled

Link to Apply Online:

https://cmshr.hr.sjsu.edu/psp/HSJPRDF/EMPLOYEE/HSJPRD/c/HRS_HRAM.HRS_CE.GBL

Campus Employment Homepage:

http://www.sjsu.edu/employment/index.html

Description:

This position is responsible for coordinating the administrative and operational objectives of a customer service center for receiving, processing and tracking all customer requests by Facilities Development and Operations personnel and the campus community. The duties of this position require exceptional people skills including diplomacy and tact as they will be responding to customer requests, complaints, and time sensitive needs. Additionally, this position requires exceptional organizational skills as all communications and activities must be quickly and accurately recorded despite constant interruptions from requests made by the campus community and interdepartmentally.


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Customer Service Specialist

California State University System