Customer Service Specialist

Job Opening: Customer Service Specialist

Location: Los Angeles, CA 90036

Schedule: Part- Time or Full Time, 20-40 hours per week.

Duties:

1. Manage orders from Shopify. 
2. Take down orders and update QuickBooks. 
3. Provide excellent customer service over the phone and email. 
4. Data entry of orders, paperwork, and customer information.
5. Follow up with retail locations to check stock and provide support. 
6. Ensure timely shipping of all orders. 
7. Manage Social Media Manager, and support as needed. 
8. Provide general administrative support as needed to the team.
9. Support and execute purchasing of ingredients for natural skincare

Requirements:

1. Strong written and verbal communication skills.
2. Excellent organizational skills.
3. A passion for the beauty and skincare industry. 
4. Excel, QuickBooks, and Google Suite experience required.  
5. Shopify experience strongly preferred. 
6. Previous administrative experience desired.
7. Previous Social Media experience desired. 

Compensation: $23 - $30 per hour