Customer Service-Self Storage Manager

Public Storage Chattanooga , TN 37402

Posted 2 months ago

Job Description:

Our Property Managers strive to be the best Customer Service Representatives in the industry.

As a Property Manager, you provide superior customer service and a positive experience to all customers, but not in the early morning or late at night. You enjoy providing solutions to customers and selling products and services. You do not mind splitting your time between the office and outdoors to ensure the grounds and buildings are at a quality you can be proud of. If this is you, you have found your fit; our Property Manager position is perfect for you and we will train you to succeed.

  • Work independently at multiple locations within your District; spend time both inside and outside our property offices

  • Assess customer storage needs and recommend appropriate solutions for a positive move-in, including offering applicable packing and moving supplies

  • Take pride in the appearance of your property by keeping surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows

  • Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent

  • Manage, audit, balance cash drawer; prepare and make daily deposits

  • Exceed and maintain company goals and expectations at your assigned properties and get rewarded for it!

  • Help keep customers current with payment and make collection calls when required

  • Address customer calls or concerns regarding storage units and accounts


Total Rewards package available to our team:

  • Work-life balance through flexible scheduling

  • Cost effective health offerings such as medical, dental, and vision

  • Telemedicine for easier access to healthcare professionals

  • Tax-free Flex spending accounts to cover you and your dependents

  • Paid Time Off and Sick Time

  • Build your retirement nest egg quicker through our 401k with company match

  • Basic life and accidental death insurance at no cost to you

Employee Discounts and Perks are also available!

  • Health and fitness-related partnerships

  • Legal services, Home and Auto Insurance, and even pet insurance

  • Exclusive discounts on a wide variety of vendors, merchants, stores, etc.

  • Ticket and entertainment, travel, and local deals

Our Property Managers also enjoy monthly bonus opportunities and career progression

We offer best-in-class-training to support your journey with us and enhance your skills

On-site company housing is available to employees at many of our locations

Hourly rate of $11.00

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Convention Service Manager

Schulte Hospitality Group

Posted 2 days ago

VIEW JOBS 10/23/2021 12:00:00 AM 2022-01-21T00:00 DTTN-15394 JOB DUTIES AND RESPONSIBILITIES * Responsible for learning the hotel brand and strategy * Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer interaction * Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, andinquiries via email, phone, and in person interactions * Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events * Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel * Achieve all predetermined sales goals for revenue and sales activity * Provide prompt and accurate responses to all client requests for proposals and information * Organize banquet or catering services, reserve audio-visual equipment and plan any changes to the configuration of the event space * The main job function of the Catering Sales Manager is to ensure that all events run as planned * Sign contractual agreements and usually keep records of all communications in writing * Meet with the heads of other departments in the hotel to coordinate any planned events * Monitor events and address unexpected problems as they arise to make sure that the functions go as planned * Provide pricing and guidance recommendations to clients with approval by the Director of F&B or Chef as needed * Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system * Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process * Provide prompt and accurate responses to all client requests for proposals and information * Other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education, post-high school education preferred * Minimum of 3 years in hotel or conference Catering/Sales KNOWLEDGE, SKILLS AND ABILITIES * Ability to communicate effectively verbally and in writing * Excellent listening and problem-solving skills * Ability to exceed expectations of guests and team members * Negotiating Skills * Strong computer skills * Must have flexible work hours that may include evenings, weekends, and holidays Schulte Hospitality Group Chattanooga TN

Customer Service-Self Storage Manager

Public Storage