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Customer Service & Self Pay Representative Oak Forest

Expired Job

Cook County Sheriff Chicago , IL 60602

Posted 2 months ago

Minimum Qualifications

  • HighSchool Diploma or GED equivalent is required

  • One (1) or more years of full-time work experience in hospital accounts receivable or hospital business office activities related to account follow up/collections is required



  • HighSchool Diploma and less than two (2) years of technical education in relatedfield

  • One (1) or more years of full-time work experience in hospital accounts receivable or hospital business office activities related to account follow up/collections within multi hospital system

  • BilingualEnglish/Spanish or English/Polish

Knowledge, Skills, Abilities and OtherCharacteristics

  • Knowledgeof the following software programs: Windows based software- SiemensApplication, Cerner Application, Emdeon Revenue Cycle Portal, and other systemsof record respectively, and exceptional Microsoft Suite skill set to IncludeMicrosoft Access, Excel, Word, PowerPoint and Visio, Monarch Application, orknowledge of hospital specific accounting, billing and customer service systems

  • Knowledgeof specific equipment, specify: computer and wise terminal connectivity,processing/functionality, numeric 10-kep processing of 12,000 kph (200 kpm)and keyboarding skills of 35 wpm

  • Stronginterpersonal skills. and team skills, ability to communicate well withindividuals, and in group settings, ability to communicate with diversepopulation and people from various backgrounds

  • Writtenand verbal communication, ability to prepare reports and make presentations tovarious professional and public

  • Analyticalskills, problem solving skills

  • Mathematicalskills, describe: add, subtract, multiply and divide amounts

  • Conflictmanagement skills

  • Strongdecision making skills and ability to use professional judgment

  • Demonstratessensitivity and respect in caring for patients

  • Attentionto detail

  • Workto deadlines

  • Flexibilityand adaptability in performing work duties



When applying for employment with the Cook County Health & Hospital System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To Take advantage of the preference a Veteran must:

  • Meet minimum qualifications for the position

  • Identify self as a Veteran on the employment application by answering "Yes" to the question, "Are you a Military Veteran?"

  • Attach a copy of their DD 214, DD 215, or NGB 22 (Notice of Separation) at time of application filing. Please note: If you have multiple DD 214's, DD 215's, or NGB 22's, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department or Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable


A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference


Benefits Package

  • Medical, Dental, and Vision Coverage

  • Basic Term Life Insurance

  • Pension Plan

  • Deferred Compensation Program

  • Paid Holidays, Vacation, and Sick Time

  • You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link:

  • Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

  • Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

  • CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.


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Customer Service & Self Pay Representative Oak Forest

Expired Job

Cook County Sheriff