A Sales Agent actively listens to our customers and acts as a home furnishing advisor. Utilize your product knowledge to assist customers with their selection as well as recommend additional merchandise as needed. You'll be trained by industry experts to build your home furnishings knowledge, while creating relationships with our customers. You'll also have the opportunity to earn a monthly department incentive and a quarterly company incentive.
Keys to Success
Ability to own customer issues
Utilize active listening skills in order to take control and resolve
Adapt quickly to changing customer expectations and needs
Self-starter who is comfortable taking the initiative
Enthusiastic about selling
Strong decision-making abilities
Excellent communication skills
Ability to navigate multiple computer applications and work from a dual monitor setup
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The job descriptions linked to this page are not all inclusive. In addition, Macy's, Inc. reserves the right to amend these job descriptions at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.