Customer Service Reps

Responsibilities:

• Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service

• Perform a variety of administrative tasks as needed

• Provides customers and coworkers with a remarkable experience

• Demonstrate a good work ethic based on principles of honesty and integrity

• Maintain office files are accurate

• Performs various other job duties as assigned and needed

Qualifications:

• 1 - 2 years' experience in customer service

• High School Diploma or equivalent

• Ability to multi-task in a fast paced environment

• Ability to prioritize tasks and self-management

• Effective planning and organization skills

• Experience with MS Word, MS Excel, computer knowledge

• Excellent listening skills and be able to offer solutions to unique situations

• Attention to detail and self-management

• Consistently provide excellence in Customer Service

• Strong communication skills, patience and phone skills

• Empathetic outlook and the ability to work on a team

• Maintain a good attendance record