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Customer Service Representatives

Expired Job

Randstad Lenexa , KS 66215

Posted 4 months ago

Customer Service Representatives

job details:

  • location:Lenexa, KS

  • salary:$12 - $15 per hour

  • date posted:Tuesday, September 4, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_679603

  • questions:vanessa.gonzalez@randstadusa.com913-491-0944

job description

Customer Service Representatives

Good morning,

We are actively looking for Customer Service Representatives for our amazing client located out of Overland Park, KS and Kansas City, MO.

Our client, a respected leader in the Consumer Services industry is seeking a temporary to hire customer service representative to provide excellent service to customers and clients by phone, email, mail and instant messaging addressing the concerns and interests of stakeholders. The specific expertise of this position is to provide excellent customer service in handling inquiries from customers/members, verifying information and inputting information into the system.

The successful candidate will be energetic, able to multi-task and manage many different moving parts at the same time! The benefits of this role include fabulous benefits, employer paid healthcare once brought on permanent and active involvement with other departments and the community! This opportunity is temp to hire and Pay for this position will range from $13.00-15.00/hour.

Duties & Responsibilities

Outbound phone calls to agents

Reps will be verifying policy information such as physical damage deductibles, lienholder, dates of coverage and listed drivers

Inbound phone calls from customers/members who are calling in regard to previously requested information

Emailing clients/lenders to verify loan information

inputting insurance policies in system accurately

Requirements

Prior call center experience, 3+ years of customer service background

Ability to multi-task (talk on phone, type on computer at the same time).

Ability to listen to clients and resolve concerns while maintaining professionalism

Ability to maintain detailed notes and find information when needed

Quick learner

Computer savvy

Reliable and prompt

Benefits

Health, Dental, Life, 401k and Paid Time off upon permanent conversion

Great work environment and Culture

$13.00-$15.00 an hour

  • Overland Park, KS and Kansas City, MO.

  • Temp to Hire

If you or someone you know may be interested in applying for this opportunity please have them send their resume to at or call for more information.


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Customer Service Representatives

Expired Job

Randstad