Customer Service Representative

We are looking for a High Energy Customer Service Representative to join the team at our Hauling location in Acworth, GA. Previous waste experience would be a huge plus! This is a Monday through Friday 8:00am-5:00pm position.

JOB RESPONSIBILITIES:

• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

• Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.

• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

• Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.

• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

REQUIREMENTS:

• 2 years of Customer Service experience in a high call volume atmosphere

• Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required

• Excellent organization and communication skills

• Ability to analyze and solve problems. Gather data, compile information, and prepare reports

Apply today and Connect with Your Future!

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.