Customer Service Representative

U-Haul Waukee , IA 50263

Posted 2 months ago

Return to Job Search

Customer Service Representative

Are you an enthusiastic, highly motivated person that would love to start your career in the retail industry with U-Haul?

If you are looking for an excellent opportunity that will allow you to grow in an exciting work place; look no further.

U-Haul is growing with more than 1700 Moving and Storage locations in the U.S. and Canada, it's no wonder our company has been an excellent source of career and personal growth opportunities for more than 70 years!

We are seeking High Energy, Positive individuals that like to make customers smile!

In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with customers and making their day. You will be a part of a team that gives back to your community and environment! Our associates receive opportunities for growth and advancement and can be promoted into Assistant Manager and General Management positions!

U-Haul meet our customers' needs and demands. U-Haul's needs for Customer Service Representatives are significantly greater on evenings, weekends, and holidays.

Day to day duties of a Customer Service Representative:

As a Customer Service Representative you will interface with U-Haul customers to identify what they are looking for so that you can recommend the best moving supplies or storage solutions for their moving needs. A Customer Service Representative will assist customers inside the U-Haul Center by educating them on our products and services, answering questions, and preparing rental invoices. Once properly trained, Customer Service Representatives may also assist customers outside on the lot as well by installing trailer hitches and light wiring harnesses on customer's vehicles, ensuring vehicle fluid levels are properly filled, performing clean-up of trucks, trailers, and other rental items, and accepting equipment returned from rental.

Primary responsibilities include:

  • Interact with our guests in a friendly, fast, courteous and efficient manner

  • Attention to detail in order to promote positive customer interactions

  • Hear and sense customer needs and keep your manager and fellow team members informed

  • Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities

  • Take pride in every aspect of your work and perform it with energy and enthusiasm

  • Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers

Click on the link below to learn more about the job.

https://www.youtube.com/embed/Z7bFOd9Y2ZU

U-Haul offers:

  • Very Competitive Pay

  • Flexible Hours

  • Military Veterans highly encouraged to

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Service Representative Waukee FM Monday Friday 8A5P

Unitypoint Health

Posted 3 weeks ago

VIEW JOBS 3/18/2020 12:00:00 AM 2020-06-16T00:00 Overview Patient Service Representative Waukee- Family Medicine Monday- Friday, 8a-5p Full-Time Benefits, 40 Hours/ Week Good first impressions are vital when it comes to working as a Patient Service Representative at Unity Point. You are the first face a patient sees when they walk in the door and will be responsible for a variety of activities related to patient intake and care. Patient Service Representatives are given the opportunity to build long lasting relationships with Patients, families and Physicians which ultimately lead to growth and Career stability. Responsibilities Greet patients and visitors and provide courteous, caring and professional assistance to all individuals contacting the office. Answer their questions and provide non-medical information and/or direct to appropriate person or department. Answer telephone calls in a clear, calm and professional manner. Screen calls by urgency and route calls promptly, accurately, and professionally to appropriate party. Make, cancel and reschedule patient appointments maintaining appointment schedule according to office procedure. Gather, verify and enter demographic and insurance information on new and established patients necessary for completion of electronic health record and insurance claim processing at each patient visit on patient accounting system. Review superbill to ensure information is complete and perform the daily posting of charges for office visits and procedures abstracting procedural, diagnostic, and demographic information according to policy and procedure. Collect payments, issue receipts and reconcile daily receivable activity to prepare for daily deposits. Open and/or close the clinic following specified guidelines of individual clinic. Work independently and responsible for timely completion of assigned functions. Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site. Maintain regular and consistent attendance at work. Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines. Maintain compliance with Personnel policies and procedures. Monitor environmental conditions in order to secure protected health information. Behave in a manner consistent with all Corporate Compliance and HIPAA policies and procedures. Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations. Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office. Qualifications High School or Vocational School graduate. Mandatory Reporter certification. Knowledge of medical terminology, anatomy and physiology. Ability to demonstrate strong customer service skills. Ability to effectively enter information into a variety of computer programs. Ability to understand and apply guidelines, policies and procedures. Ability to interact effectively with physicians, health care team members, individuals and members of their support systems. Ability to communicate effectively with people of diverse professional, educational and lifestyle backgrounds. Previous medical office experience preferred. Previous experience with an electronic health record or medical office software preferred. Previous experience coding diagnoses and procedures with ICD-9-CM and CPT preferred. Strong interpersonal skills. Strong computer skills. Ability to work as a team member. Strong verbal and written communication skills. Unitypoint Health Waukee IA

Customer Service Representative

U-Haul