Customer Service Representative

Customer Service Representative

TWO MEN AND A TRUCK is NOW HIRING an enthusiastic, sales focused individual! In this role, you will use your strategic/assumptive selling skills and in-depth knowledge of company services to build relationships with our customers. This role is for those who are self-starting, enjoy a fast-paced work environment and want to aggressively grow in their career.

What We Offer

• Base pay of $17 - $21 per hour, DOE.

• Opportunities to earn commission on sales.

• Health insurance available.

• Career advancement opportunities for Sales Team Lead.

What You'll Do

• Provide outstanding customer service on all calls and online inquiries.

• Recommend moving services and products based on cost, availability, and customer specifications.

• Input information into internal move software to provide accurate moving estimates and schedule moves.

• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.

• Collaborate with sales and marketing staff to develop and execute sales and marketing plans

• Prepare move-related paperwork and documents.

• All other duties as assigned.

What We're Looking For

• High school diploma or GED; Associate degree in a related field preferred.

• At least 3 years of sales experience.

• Strong ability to overcome customer objections.

• Excellent customer service skills: effective listening and communication.

• Ability to multi-task and enter customer data into move software while on the phone.

• Confidence to initiate customer contact and comfortable asking for the sale.

• Willing to submit to pre-employment background check and drug screen.

• Creative problem-solving skills.

• Exceptional organization and time management skills.

• Strong team player who works productively with a wide range of people and personalities.

• Bilingual is a plus.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Tempe, Arizona. The employer at this location is TMTPHX LLC.

Phoenix Central

We're Hiring!

2440 W Medtronic Way Ste. B

Tempe, AZ 85281

United States

How to get here

602.286.6683

Ready to join the Phoenix Central team?

Apply Now