Customer Service Representative

Two Men And A Truck Panama City , FL 32401

Posted 2 months ago

Customer Service Representative

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

Full time position. Monday through Friday 8 a.m. to 5 p.m. Every other Saturday 8 a.m. to 12 p.m.

Do you have great communication skills? Are you a natural salesperson? Do you have a great attititude and team spirit?

What We Offer

  • Base pay of $13-$14/hour DOE

  • Opportunities to earn bonus on sales

  • Health insurance available

  • Career advancement opportunities

Responsibilities

  • Provide outstanding customer service on all calls and online inquiries

  • Recommend moving services and products based on cost, availability, and customer specifications

  • Input information into internal move software to provide accurate moving estimates and schedule moves

  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

  • Prepare move-related paperwork and documents

  • All other duties as assigned

Requirements

  • High school diploma or GED; associate's degree in a related field preferred

  • At least 1 year of sales and/or customer service experience

  • Excellent customer service skills: effective listening and communication

  • Ability to multi-task and enter customer data into move software while on the phone

  • Confidence to initiate customer contact and comfortable asking for the sale

  • Willing to submit to pre-employment background check and drug screen

  • Creative problem solving skills

  • Exceptional organization and time management skills

  • Strong team player who works productively with a wide range of people and personalities

  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

  • Bilingual is a plus

Panama City


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Customer Service Representative

Two Men And A Truck