Customer Service Representative

Eye Care for Animals Austin is now hiring a Customer Service Representative to join their INCREDIBLE team!

This position is full time, Monday through Friday 8:15AM-5 PM

Ideal candidate:

• Has strong communication skills

• Possess exceptional customer service skills

• Team player

• Has a minimum of 2 years front desk experience

• Veterinary Medicine experience highly preferred

Why work at Eye Care for Animals Austin?

Eye Care for Animals Austin is an exciting veterinary ophthalmology practice. We have a large clientele that we strive to meet or exceed their expectations. We foster a team atmosphere and we would like a positive, hard working Customer Service Representative to the team.

We promote an emotionally intelligent work environment and a positive work/life balance. We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical, dental, vision, and life insurance, paid time off, 401K, continuing education, generous pet discounts and much more!

Job Summary:

The Customer Service Representative or Client Care Representative (CCR) is responsible for providing office support including greeting clients and patients, appointment scheduling, preparing medical records, answering and directing incoming phone calls, presenting and processing financial options, and processing and balancing financial payments. Strong customer service skills are crucial as the CCR is the initial contact for customers.

Passionate about pets and providing exemplary customer service, Join us!

Apply today! We look forward to hearing from you!