Customer Service Representative

Tetra The Woodlands , TX 77380

Posted 2 weeks ago

Summary:

TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. Our culture is that of inclusion and an unwavering belief that both our past and future success are due to the diversity of our employees and their competitive spirit.

Founded in 1981, TETRA Technologies, Inc. (NYSE: TTI) is a geographically diversified industrial and oil and gas products and services company, focused on completion fluids, calcium chloride, water management solutions, frac flowback and production well testing services.

TETRA is evolving its business model by expanding into the low carbon energy markets with its chemistry expertise, key mineral acreage, and global infrastructure. Low carbon energy initiatives include commercialization of TETRA PureFlow, an ultra-pure zinc bromide clear brine fluid for stationary batteries and energy storage; advancing an innovative carbon capture utilization and storage technology with CarbonFree to capture CO2 and mineralize emissions to make commercial, carbon-negative chemicals; and development of TETRA's lithium and bromine mineral acreage to meet the growing demand for oil and gas products and energy storage.

Essential Duties:

  • Receives and processes sales orders for liquid calcium chloride, acid, magnesium, zinc and bromines/bromides for TETRA companies

  • Receives and/or places calls, texts, faxes, or e-mails which require adaptation of various responses or research according to a customer's needs or feedback

  • Demonstrate a great degree of problem-solving skills and a thorough understanding of TETRA, it's operations and products

  • Provide high quality customer service through all aspects of customer communication

  • Ability to work in a fast-paced environment

  • Performs Supply Chain related clerical duties, as needed

Requirements:

  • EDUCATION: High School Degree or General Education Degree (GED), Bachelor preferred
  • EXPERIENCE: 5-7 years of related work experience and strong computer skills in data entry, spreadsheets, and word processing

Work Environment:

The requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

While performing the duties of any field-based position, an employee may be exposed to various outside weather conditions including but not limited to rain, humidity, snow, and/or heat during daytime hours and/or nighttime hours. The noise level in this work environment is usually moderate to loud for extended periods of time.


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