STATUS: Non-exempt, regular full-time, 30-40 hrs. per week
This position provides coverage at multiple branch locations in the region for absent branch customer service employees.
Purpose: Process cash and account transactions, maintain proper records, and assist customers with related services. Recognize cross-sell opportunities and refer customers to appropriate products and services.
Essential Duties & Responsibilities:
With or without reasonable accommodation must be able to perform all essential job functions as described below.
Greet customers and determine what services or assistance they require.
Receive, verify and process routine cash, check and deposit account transactions within authorized limits.
Monitor, maintain custody of, and balance drawer cash and coin.
Process customer requests for service related transactions, e.g. foreign currency.
Scan transaction documents into branch capture system.
Complete required reports to document cash or negotiable instruments pursuant to regulatory requirements.
Perform assigned tasks associated with monthly certifications.
Knowledge, Skills and Abilities:
Basic math skills (addition, subtraction, multiplication and division).
Professional and service-oriented demeanor and communication skills.
Ability to identify denominations and count currency.
Proficiency at speaking, reading and writing English.
Aptitude for detail and organization.
Proficiency at using personal computers, including keyboarding.
Proficiency in non-English languages, preferred.
Experience and/or Education:
Prior bank teller experience or cash handling in a retail service environment, preferred.
Professional communication, public speaking and presentation skills, preferred.
Proficiency at navigating Windows-based computer applications, preferred.
Central Valley Community Bancorp