Customer Service Representative

Teleperformance Port Saint Lucie , FL 34953

Posted 3 weeks ago

Overview: Why You'll Choose Us

Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

Benefits of working with TP include

  • Paid Training $14.50 - $18.00
  • Competitive Wages $14.50 - $18.00
  • Monthly Bonuses Up to $300.00
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Employee wellness and engagement programs
  • A fun, casual work environment on site or virtual

Your Impact

Our call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

In addition to the overall convenience, you'll enjoy the many benefits of working from home!

  • Removing the cost, stress and time constraints of a daily commute

  • Total comfort of working from your own home

  • A flexible work scheduled and more work life balance

Responsibilities:

  • Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner

  • Provide excellent customer service through active listening on every interaction

  • Troubleshoot and resolve customer issues through the use of desktop applications

  • Work with confidential customer information and treat it sensitively

  • Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge

Qualifications:What We're Looking for

  • Logical problem-solving skills

  • Availability to work various shifts

  • Ability to use Windows operating systems

  • Ability to type 25 wpm

  • Over 18 years of age

  • High School Graduate or GED

  • Predictable and reliable attendance

What We Prefer

  • 6 -12 month customer service experience preferred

  • Consistent work history

  • Proven oral & written communication skills

  • Some Technical background

Being One of Our People

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Teleperformance is an Equal Opportunity Employer

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Public Storage

Posted 3 weeks ago

VIEW JOBS 5/26/2021 12:00:00 AM 2021-08-24T00:00 Job Description Our Property Managers strive to be the best Customer Service Representatives in the industry. As a Property Manager, you provide superior customer service and a positive experience to all customers, but not in the early morning or late at night. You enjoy providing solutions to customers and selling products and services. You do not mind splitting your time between the office and outdoors to ensure the grounds and buildings are at a quality you can be proud of. If this is you, you have found your fit; our Property Manager position is perfect for you and we will train you to succeed. * Work independently at multiple locations within your District; spend time both inside and outside our property offices * Assess customer storage needs and recommend appropriate solutions for a positive move-in, including offering applicable packing and moving supplies * Take pride in the appearance of your property by keeping surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows * Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent * Manage, audit, balance cash drawer; prepare and make daily deposits * Exceed and maintain company goals and expectations at your assigned properties and get rewarded for it! * Help keep customers current with payment and make collection calls when required * Address customer calls or concerns regarding storage units and accounts Benefits: Total Rewards package available to our team: * Work-life balance through flexible scheduling * Cost effective health offerings such as medical, dental, and vision * Telemedicine for easier access to healthcare professionals * Tax-free Flex spending accounts to cover you and your dependents * Paid Time Off and Sick Time * Build your retirement nest egg quicker through our 401k with company match * Basic life and accidental death insurance at no cost to you Employee Discounts and Perks are also available! * Health and fitness-related partnerships * Legal services, Home and Auto Insurance, and even pet insurance * Exclusive discounts on a wide variety of vendors, merchants, stores, etc. * Ticket and entertainment, travel, and local deals Our Property Managers also enjoy monthly bonus opportunities and career progression We offer best-in-class-training to support your journey with us and enhance your skills On-site company housing is available to employees at many of our locations Hourly rate of $11.50 Public Storage Port Saint Lucie FL

Customer Service Representative

Teleperformance