Customer Service Representative - LLM Content Ranking Representative

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Work From Home LLM Content Ranking Representative really do?

Your Primary task will be ranking. You will be presented with a user prompt, and the outputs of two LLMs. You will be required to evaluate the two outputs based on a set of criteria (factual accuracy, helpfulness, format, etc.), determine which one is better, and justify your decision.

There will be other LLM related tasks as well, such as prompt writing, and response writing/rewriting.

As a LLM Content Ranking Representative, you will play a crucial role in ensuring the accuracy and relevance of our LLM program rankings. Your expertise and knowledge in the field will help us provide valuable insights .

Do you have what it takes to be a Work from Home LLM Content Ranking Representative ? The ideal candidate has excellent reading comprehension, writing skills, cultural awareness and is a critical thinker.

Responsibilities/Duties:

• Assess and rank responses generated by large language models

• Research online resources on a breadth of domains to inform your decision

• Provide explanations to justify your decision

• Apply specific labels when required

• Write and/or Rewrite responses to prompts

• Other LLM related tasks

• Continuous learning and improvement: keep up to date with evolving guidelines and integrate feedback

Qualifications/Key Competencies:

• Impeccable writing skills

• Ability to follow instructions closely

• Attention to Detail

• Must be a Critical Thinker

• Fluent/Native Speaker level (C1-C2)

• Excellent reading comprehension

• Creativity

• Research skills

• Sensitivity to regional and cultural differences

• Analytical/ summarization skills

• Well-read, informed

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.