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Customer Service Representative

Expired Job

Sysco Lakewood , NJ 08701

Posted 2 months ago

Company: Trinity Seafood

Location: US-NJ-Lakewood

Zip Code: 08701

Minimum Level of Education: High School or Equivalent

Minimum Years of Experience: 0-1

Position Type:

Travel Percentage: 0

More information about this job:

SUMMARY:

Responsible for all customer service and social media marketing functions of the company. This role is expected to capably execute a brand message that is consistent across all social media channels, as well as innovate our customer service and social media processes.

Tasks and Responsibilities:

Communicate with customers via phone and email

Provide excellent customer service through fast and accurate issue analysis, communication, and coordination with other team members or departments to resolve issues.

Build and maintain strong and loyal business relationships with customers by providing prompt and friendly service

Complete follow-up items as requested by customers and/or management

Collect content for social media or writing or creating original content

Manage Social Media marketing to send out information regarding weekly pricing, specials

Assist in the development and gathering of content to increase brand awareness, positioning, and customer loyalty

Build and manage social media profiles and presence, including website content, Facebook, Twitter, Instagram, LinkedIn, and potentially additional channels (Snapchat, Vine, etc.).

Ensure all social media platforms are updated and maintained consistently

Measure and report performance of social & digital marketing campaigns, and assess against goals

Assist General Manager with pricing and ongoing projects as needed

Skills and Competencies:

Excellent written & verbal communication skills

Ability to work with all levels of management

Ability to handle multiple & competing priorities in a fast-paced environment

Maintain business processes to ensure safety, wholesomeness, and freshness of products.

Work independently, be reliable, responsible, and dependable

Demonstrated ability to interact with others.

Physical Demands:

Performing the duties of this position, the employee is regularly required to use hands and arms and is frequently required to sit. The employee must be able to handle extensive use of office equipment.

The employee is occasionally required to stand, bend, stretch, or walk. The employee must occasionally lift and/or move up to 25 pounds. Occasional exposure to environmental conditions such as heat, cold, temperature changes.

The constant physical demands of the position are talking and hearing. The frequent physical demands of the position are sitting, standing and walking.

The occasional physical demands of the position are carrying, pushing, pulling, handling, repetitive motions, and eye/hand/foot coordination.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Applicants must be currently authorized to work in the United States.

Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Nearest Major Market: Toms River



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Customer Service Representative

Expired Job

Sysco