Customer Service Representative, Store

Conn's, Inc. Knoxville , TN 37902

Posted 3 months ago

Responsibilities:

  • Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.

  • Takes payment information and other required information such as addresses and phone numbers for customer checkout

  • Places or cancels customer merchandise orders

  • Answers customer questions about warranties or terms of sale

  • Provides the highest level of customer service

  • Opens, closes and balances register

  • Upholds company standards for merchandise presentation and cash wrap cleanliness

  • Assists store with other tasks as business need arises

Qualifications:

  • Computer and clerical experience is preferred

  • Must have excellent customer service skills

  • Data entry skills preferred

  • Must have good organizational skills

  • Credit check may be required

  • High school diploma or GED is required

  • Full time retail schedule, including evenings/nights, weekends and holidays, with overtime as needed

  • Required to successfully complete a pre-employment background check prior to beginning employment.

Conn's History:

Conn's established in 1890 is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia. The Company's primary product categories include:

  • Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;

  • Home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges;

  • Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and

  • Home office, including computers, printers and accessories.

Additionally, Conn's offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn's provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans. Our mission is to make it possible for everyone to purchase quality, long lasting products for their home.

Conn's HomePlus is an equal opportunity employer.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate Customer Service Representative

Batteries Plus, LLC

Posted 6 days ago

VIEW JOBS 10/18/2019 12:00:00 AM 2020-01-16T00:00 If you are looking for a career in a growing company and can work a full time schedule. We are actively searching for the ideal person to join our Sales and Customer Service team in our greater Chattanooga area stores. The Sales Associate position is the dream job for an outgoing, people-person, and forward-thinking individual that likes to be rewarded for excellence, paid well for doing the right thing with integrity and a high quality of work. If that sounds like you, apply today! About BatteriesPlusBulbs Batteries Plus Bulbs, was the first organization to respond to the evolving needs of the replacement battery market. The increasing demand for "specialty" and replacement batteries, combined with our reputation for solving battery problems and providing helpful advice, has led to our rapid success and expansion. This includes light bulbs as well as providing in-store repairs for broken screens, battery replacements, and more. Just as we are constantly evolving to satisfy the public's need for mobile power, we understand that our employees have needs as well. As an employer, we take pride in offering our employees competitive wages, aggressive bonus programs and company subsidized benefits, in a supportive work environment, as well as on-going training. A Day in the Life of a BatteriesPlusBulbs Sales Associate Don't expect the same droned out routine in this position. You will eagerly interact with a variety of people - from the individual cell phone user to the big business in need of extensive lighting and mobile power. As a representative of the store, you'll enthusiastically welcome customers (in person and on phone), offer assistance, maintain an organized and professional appearance (self and store), and adhere to all battery/bulb safety rules and regulations. And, get ready to move! This position requires movement throughout the store - from cash register sales to product placement and more! There is never a dull moment at Batteries Plus Bulbs! Job Qualifications * Ability to learn and incorporate new technology * Ability to make sound decisions within company policies and guidelines * Excellent communication skills * Passion for basic math problem solving * Analytical * Ability to multi-task and prioritize * Ability to work a full time schedule * Knowledge of and ability to use common hand and power tools for auto battery installs * Good hand/eye coordination (for watch and small electronics disassemble and reassemble) Benefits Include * Strong base wage * Monthly additional compensation and incentives * Company subsidized Medical insurance * Dental, Vision, Life insurance * Matching 401K * Paid time off * Generous employee purchase program * Opportunities to advance Batteries Plus, LLC Knoxville TN

Customer Service Representative, Store

Conn's, Inc.