Customer Service Representative - Splash

City Of Golden Golden , CO 80403

Posted 3 weeks ago

We are currently recruiting for qualified applicants for a Customer Service Representativeat Splash.Come and see why the City of Golden is the place you want to be!

Being a Golden employee is more than just a job, it's a lifestyle. Golden is a vibrant outdoor community making it a great place to live, work and play.

The City of Golden has over 500 employees serving the community in parks and recreation, public works, public safety, and administration. The City offers a wide array ofbenefits and perks designed to enhance the work and wellness experience our employees enjoy today and into the future.

The right individualwill provide exemplary service to our customers,handle monetary transactions, answer phones, and answer a variety of questions for our guests.

May be required to work at the indoor facility, the Golden Community Center or the outdoor facility, Splash Aquatic Park.Work schedule may include early mornings, days, evenings, weekends and holidays.

JOB SUMMARY

Handle monetary transactions which include daily admissions, annual passes, punch cards and general merchandise sales.

Close out and balance cash drawers at shifts end.

Answer phones, provide information and answer a variety of questions for guests.

Provide custodial assistance as needed.

Other duties may be assigned.

QUALIFICATIONS

Must be 18 years of age by date of hire. High school diploma or general education diploma (GED). One year of customer service and cash handling experience preferred.

Experience working with youth and experience working at a recreation facility preferred. Knowledge of RecTrac software helpful.

CERTIFICATES, LICENSES, REGISTRATIONS

CPR, First Aid, and AED certification desired or ability to obtain within 90 days of hire.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Click here for a full job description and list of duties.

City of Golden is an Equal Opportunity Employer



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative (Csu Extension)

Jefferson County Sheriffs

Posted 1 week ago

VIEW JOBS 4/28/2021 12:00:00 AM 2021-07-27T00:00 CURRENT Jefferson County employees Do NOT apply here Apply in Workday using Find Jobs Jefferson County Government, CO Close Date: 05/09/21 Full time-$14.12-$21.18 Category:Administrative, Business Programs and Services CSU Extension Administration Purpose Are you seeking more than a paycheck? Do you want to serve your community in a way that's friendly, composed, and professional? At JeffCo, we are looking for customer-focused individuals just like YOU who take pride in their work, have an eye for detail, and believe in a positive attitude. Whether you are coming from a job where travel is mandatory, or leaving a company with an overwhelming schedule, you can find a better quality of life working with the JeffCo community. We offer exciting benefits such as flex time, generous holiday schedules, and regular business hours so you can stay put, spend more time with family, and enjoy all the amenities Jefferson County has to offer! If you are looking for a great opportunity for your career to take off, then this position welcomes you to work for a County that thrives on working collaboratively and overcoming challenges. We are seeking someone who has a strong work-ethic, is a self-starter, loves what they do and is motivated to share their knowledge and experience with those who they work with. Jefferson County is currently considering solid customer service oriented professionals to join our CSU Extension division with Jefferson County Parks. This position provides the opportunity to work for a county that thrives on working collaboratively with its community members. This role provides information and shares knowledge about available services at the individual level through direct and indirect communications with clients and service providers to help overcome challenges. Please note the hiring rate range of this position is $16 - $18 hourly. Please note the following: Although the routine workday is currently Tuesday through Friday, the schedule for this position is flexible to include flexible workdays and work hours. This position may work the occasional weekend or evening. The location of this position is at the Jefferson County CSU Extension Office located at: Jefferson County Fairgrounds, 15200 W. 6th Ave., Golden 80401. About Jefferson County Extension The culture of Jefferson County CSU Extension Office is that of a friendly, family oriented, open, fun, and inviting atmosphere. This local office located on the Jefferson County Fairgrounds, brings research-based information from Colorado State University into Jefferson County. Colorado State University Extension in Jefferson County provides practical information and educational programs for citizens who have concerns and questions about horticulture, consumer and family sciences, natural resources, environmental education, native plants, family leadership and youth development, particularly 4-H. The Mission of Jefferson County Extension is to provide research-based information and innovative services that aid in developing youth, further the local production and consumption of healthy foods, and enhance plant life and natural resources. To read more please go to: https://jeffco.extension.colostate.edu/about/ Your duties as Customer Service Representative at CSU Extension, summarized: * Answer phone lines for the division and greet clients professional and friendly, * assist customers by providing basic and routine information and services to visitors, * follow established procedures and policies to provide answers and/or handle, customer needs, issues and concerns as appropriate, * establish and maintain records, * performing data entry and pulling data reports, * compose and send correspondence as needed, * provide administrative and office support, * process various forms of payment * assist in creating flyers, posters, social media posts and other material, * use online portals to enter data, * and other duties as assigned. Minimum Qualifications: * High school diploma or GED is required. * One year or more as an administrative assistant, office assistant, customer service representative, or related field. Preferred Qualifications: * Prior experience using WordPress or similar tools to create or update websites. * Bilingual Spanish highly preferred. * Prior experience in data entry, database management, or similar * Prior experience in 4H, natural resources, horticulture, or similar * Previous experience with positive youth development Knowledge, skills, and attributes that would be beneficial and lead to success in this role include: * Excellent communication and customer services skills. * Reliable, self-starter with the ability to primarily perform work independently under limited supervision. * Well-developed conflict management skills. * Highly organized and extreme attention to detail * Desire to learn. ADDITIONAL INFORMATION: * Must have a valid driver's license. If you are from out of state, you must have a valid Colorado driver's license within 30 days of hire date, and you must not have any major violations, nor more than one DUI, DWI, DWAI conviction in the past three years. * Offer of employment contingent on criminal history, MVR, and education verification. : :Minimum one year Jefferson County Sheriffs Golden CO

Customer Service Representative - Splash

City Of Golden