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Customer Service Representative

Expired Job

Snap-On Tools Libertyville , IL 60092

Posted 3 months ago

Overview

Snap-on Credit, a world class provider of innovative tool and equipment acquisition solutions to Snap-on and its customers, is seeking qualified customer service candidates for our Libertyville, IL office.

Summary:
Primary responsibility is to provide customer service and support to field sales personnel.

Responsibilities

  • Receive and resolve complex transactional information from field sales personnel

  • Customer application and contract administration including exercising proper due diligence of documentation and audits

  • Accurate entry and resolution of transactional information received into designated systems

Qualifications

  • Four year college degree

  • One to three years of finance company related experience preferred

  • Excellent organizational skills and the ability to prioritize workload with multiple tasks

  • Effective communication skills, both verbal and written

  • Ability to build effective relationships and be a team player

  • Meet or exceed targeted call quality assurance and other performance requirements

Characteristics:

  • Analytical problem solving skills

  • Detail oriented

  • Integrity

  • Self-motivated

  • Flexibility

  • Professionalism

Working Environment/Hours: 10:30am-7:00pm Mon Fri, must be flexible with working hours and an occasional Saturday. Office environment.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran


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Customer Service Representative

Expired Job

Snap-On Tools