Customer Service Representative
Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!
Were looking for friendly people to join our Snap team as Customer Service Representatives! Responsibilities include, but are not limited to the following:
Primarily handling inbound outbound calls, answering questions for our customers
Listening to our customer needs and resolving any issues they may have
Managing multiple tasks at one time in a fast paced environment
Communicate effectively to customers and employees, verbally or written
Other duties as assigned by the department manager
1+ year experience in customer service in a call center environment
Spanish/English written and verbal communication is a +
High School Degree
The ability to manage multiple tasks at one time
Must be able to complete simple math equations (add, subtract, multiply & divide using fractions, decimals or whole numbers)
Exceptional phone and customer service skills
Type 30+ wpm
Basic computer skills
Why You'll Love It Here...
Compensation: $13.75 per hour plus BONUS!
Generous paid time off
Competitive medical, dental & vision coverage
401K with company match
Company-paid life insurance + supplemental options
Company-paid short-term disability
Long term disability and legal coverage
Pet insurance, free snacks, and fun events
A value-based culture where growth opportunities are endless
Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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