Customer Service Representative

Snap! Finance West Valley City , UT 84119

Posted 1 week ago

Customer Service Representative

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

Were looking for friendly people to join our Snap team as Customer Service Representatives! Responsibilities include, but are not limited to the following:

The Job...

  • Primarily handling inbound outbound calls, answering questions for our customers

  • Listening to our customer needs and resolving any issues they may have

  • Managing multiple tasks at one time in a fast paced environment

  • Communicate effectively to customers and employees, verbally or written

  • Other duties as assigned by the department manager

You...

  • 1+ year experience in customer service in a call center environment

  • Spanish/English written and verbal communication is a +

  • High School Degree

  • The ability to manage multiple tasks at one time

  • Must be able to complete simple math equations (add, subtract, multiply & divide using fractions, decimals or whole numbers)

  • Exceptional phone and customer service skills

  • Type 30+ wpm

  • Basic computer skills

Why You'll Love It Here...

  • Compensation: $13.75 per hour plus BONUS!

  • NO weekends!

  • Overtime opportunities!

  • Generous paid time off

  • Competitive medical, dental & vision coverage

  • 401K with company match

  • Company-paid life insurance + supplemental options

  • Company-paid short-term disability

  • Long term disability and legal coverage

  • Pet insurance, free snacks, and fun events

  • A value-based culture where growth opportunities are endless

More...

Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more by visiting our website at


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Bedrosians Tile And Stone

Posted 1 week ago

VIEW JOBS 9/11/2019 12:00:00 AM 2019-12-10T00:00 Vision Statement for the Position You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes. As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers. Duties * Work cooperatively in team environment * Greet and assist customers with selections and follow-through on their orders * Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures * Answer phone inquiries including over the phone orders * Assist with stock checks, pricing, freight quotes and processing orders * Process P/O's and receivings for product lines * Develop basic understanding of design and color * Resolve customer service issues * Multitask and prioritize work through effective time management * Maintain a neat and organized workspace * Work within the framework of the company's defined policies, procedures, goals, and directives. * Any other duties required of the position Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to: * Gain knowledge of all current and new product lines * Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures * Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol * Comply with all safety policies and protocols Minimum Qualifications * High School Degree or equivalent * Excellent email and computer skills * Positive attitude * Excellent and professional phone skills * Excellent verbal English communication skills * Detail-oriented * Self-motivated and proactive'willing to take the extra step! * Demonstrate integrity, professionalism, and perseverance * Possess a flexible work schedule * Ability to lift up to 65 lbs. * Prior customer service experience is a plus * Bi-lingual in Spanish a plus Company Overview In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States. Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships. Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: https://bedrosians.applicantpro.com/jobs/ Bedrosians Tile And Stone West Valley City UT

Customer Service Representative

Snap! Finance