Customer Service Representative (Seasonal)

Chs, Inc. Traverse City , MI 49685

Posted 2 weeks ago

Job Posting

CHS has an exciting seasonal opportunity in our Country Operations Division for a Customer Service Representative to partner with our Agronomy team and work this spring/summer. This individual will provide excellent customer service to our customers. You must be customer focused, able to make decisions, and work independently within a team atmosphere. You must be detail oriented with excellent communication skills, both verbal and written. Position hours are from 30 to 40 per week..

You Will:

  • Assist customers with information on products, programs, and order status.

  • Provide customer support regarding invoicing, disputes, investigations and invoicing corrections.

  • Process invoices and sales transactions and resolve any issues with billing and/or vendors.

  • Support delivery scheduling as needed.

  • Order office supplies through approved vendor.

  • Gain an understanding of pricing structure on bids to support pricing coverage as needed.

  • Perform other duties as needed or assigned.

  • Follow all safety policies and procedures.

Basic Qualifications:
(required)

  • Associate's degree in accounting, business, or related field

  • 1 plus years of customer service experience, to include account management and data entry

  • Proficient in MS Office (Excel, Word, Outlook)

  • Must be able to sit, stand, bend, kneel, and lift up to 50 pounds

  • Work extended hours and weekends as needed to meet business demands.

  • Must pass pre-employment drug screen

Preferred Qualifications:
(desired)

  • Accounting experience

  • Agriculture or Agronomy background

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Customer Service Representative (Seasonal)

Chs, Inc.