Customer Service Representative

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Job Type

Full-time

Description

R&R Heating is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. At R&R Heating, we pride ourselves on delivering exceptional service and support to our customers, ensuring their comfort and satisfaction with our heating and A/C solutions. If you have a passion for helping others and want to contribute to a team that values excellence and reliability, we want to hear from you!

As a Customer Service Representative, you will be the first point of contact for our customers, playing a key role in maintaining our reputation for outstanding service. You will handle customer inquiries, resolve issues, and provide information on our products and services. This role requires excellent communication skills, a problem-solving mindset, and a commitment to delivering the best possible customer experience.

Requirements

• High school diploma or equivalent; further education or certification in customer service is a plus.

• Proven customer support experience or experience as a client service representative.

• Strong phone contact handling skills and active listening abilities.

• Familiarity with CRM systems and practices.

• Excellent communication and presentation skills.

• Ability to multitask, prioritize, and manage time effectively.

Salary Description

$20-$22+DOE/HR