At HomeTeam, we put people first.
We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
As a Customer Service Representative, you can expect to:
Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics
Providing information to prospective customers, initiating new service and properly setting up customer accounts
Maintaining good customer relationships
Escalating appropriate inquiries or problems to managers
Talk to, calm down, and diffuse customers
There's plenty of perks too! HomeTeamers enjoy:
Comprehensive benefits package including medical, dental, vision & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
An opportunity to advance within the company
Recognition for a job well done
A friendly work environment
Employee referral bonuses
The opportunity for professional growth and respect that comes from working for an industry leader
HomeTeam Pest Defense is a great provider of pest management and services to homeowner and homebuilders for 25 years!
The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction.
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing - and is a recession resistant line of business
HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the (Home)Team?
Requirements:Pass background screenings. Candidates must meet the job requirements and perform job duties with or without accommodations.
Additional context: Phone, email, mail, social media, customer, customer service, time management, communication, product, service, product knowledge, satisfaction