Customer Service Representative

Randstad Boca Raton , FL 33427

Posted 3 months ago

Customer Service Representative

job details:

  • location:Boca Raton, FL

  • salary:$11 - $12 per hour

  • date posted:Thursday, September 13, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Information

  • reference:S_683504

  • questions:elizabeth.richards@randstadusa.com561-226-5722

job description

Customer Service Representative

Do you like helping people, enjoy talking and have a patient, calming demeanor? If so, we are recruiting for customer service representatives in Deerfield Beach and Boca Raton and would love to hear from you!

This position will pay $11-$12 per hour. Hours and dates vary depending on the assigned account so the ability to be flexible with scheduling is a plus. However, we do guarantee two days off during the week.


The main responsibility is to take inbound calls to assist customers, schedule appointments and place orders.

Working hours: 9:00 AM - 9:00 PM


  • Excellent customer services skills such as empathy and patience

  • Experience in a call center environment is helpful but not required

  • Good phone voice

  • Proficient 10-key and typing speed


Apply to the posting or email your resume to .

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative


Posted 1 month ago

VIEW JOBS 11/12/2018 12:00:00 AM 2019-02-10T00:00 DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success. Your Impact Our Customer Service Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities * Responsible for all customer inquiries and questions including billing issues * Provide excellent customer service at all times * Follow up to customer inquiries by taking specific action in a timely manner * Troubleshoot equipment and system problems in a timely manner while ensuring excellent customer service * Provide technical support including diagnosing, researching, identifying, testing and implementation of solutions to resolve product issues. * First call resolution * Enters data from customers into various software programs * Appropriately communicate with upset customers to resolve their inquiries * Thrives as a team player in a fast-paced, high-energy, change-oriented environment * Participates in additional training courses when needed * Performs other related duties and assignments as required and as assigned by supervisor or manager * Exercise retention efforts when appropriate What we're Looking for * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer system and hardware * Logical problem solving skills and ability to multi-task * Proven oral & written communication skills consistent with North American Business standards * Must have availability to work various shifts influenced by current business needs * Ability to understand and empathize with customer's issues. * Compassionate customer service mindset * Ability to interact with various types of customers * Ability to use Windows operating systems and navigate between various windows * Ability to work under pressure * Continuously demonstrate a high sense of urgency * Must have a keen sense of attention to detail, taking the initiative. * Must be able to pass a Federal Background Check and Drug testing * Possess a high level of Professionalism * Proven experience in overcoming unexpected difficulties and using logical problem solving skills. What We Prefer * 6 months Call Center experience * 1 year Customer service experience * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. To apply, please email Teleperformance is an Equal Opportunity Employer Teleperformance Boca Raton FL

Customer Service Representative