Customer Service Representative PT

Speedway Peru , IL 61354

Posted 2 months ago

START YOUR STORY AT SPEEDWAY!

Speedway is focused and dedicated to your success! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit. We offer full and part time opportunities that will work with your schedule.

Speedway offers best in class benefits including:

  • Weekly paychecks and paid holidays at 2x pay for all hours worked

  • Paid vacation (full-time positions)

  • Coverage in medical, dental, life, and vision insurances eligible upon enrollment (full-time positions)

  • Tuition Reimbursement including GED and Adoption Assistance

  • Immediate eligibility and vesting for 401k plan with a company match of $1.17 per dollar up to 6% of annual salary begins upon enrollment

  • Exciting incentive and rewards programs

What you bring:

  • Meeting and exceeding customer expectations on every visit

  • Maintaining a clean, safe environment to ensure the store is presentable

  • Food preparation including making one of our customer-favorites.coffee!

  • Ensuring proper preparation, presentation, and freshness of all foodservice products

  • Cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program

  • Ability to follow proper health code guidelines

  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

Click here to view the full job description!

Speedway LLC is an Equal Opportunity Employer and is committed to workplace diversity.

Requirements

Experience Requirements:

  • Customer service experience preferred
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Center Support PT

Fedex

Posted 7 days ago

VIEW JOBS 4/16/2019 12:00:00 AM 2019-07-15T00:00 Job ID: 434969BR Address Line 1: 3033 May Road City: Peru State: Illinois Zip Code: 61354 Position Status: Part-Time Grade: C Job Description POSITION OVERVIEW: Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center. ESSENTIAL JOB DUTIES/RESPONSIBILITES: 1. Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages 2. Verify and complete required documentation and reports 3. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales 4. Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc. 5. Administer freight pick-up process, as required 6. Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc. 7. Make freight delivery appointments, as required 8. Review drivers' Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member 9. Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc. 10. Communicate with sales, operations and other service centers and/or departments to ensure customer's needs are achieved and all issues are resolved 11. Reconcile cash and checks collected, prepare deposits and prepare COD check remittance to customers, as required 12. Comply with all applicable laws/regulations, as well as company policies/procedures 13. Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS: * High school diploma or GED * Two years general office experience preferred * One year customer service experience, preferred * Previous transportation experience preferred * Strong phone and interpersonal skills * Ability to count and perform basic math, with or without a calculator * Strong written and verbal communication skills * Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing/data entry skills * Ten-key skills preferred * PC experience with the ability to learn required computer systems/programs * Demonstrated time management, organizational and multi-tasking skills * Ability to handle confidential information * Ability to follow instructions and complete required training * Ability to work independently and/or as a team member * Ability to work in a fast-paced team environment WORKING CONDITIONS: * Office/dock environment * Fast-paced; deadline oriented * Hours may vary due to operational needs Division Category: Administrative Company Name: FedEx Freight Inc. Fedex Peru IL

Customer Service Representative PT

Speedway