Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service Representative PT

Expired Job

Speedway Hampstead , NC 28443

Posted 2 weeks ago

Position Summary:

Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return

Position Responsibilities:

  • Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase

  • Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed

  • Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions

  • Adheres to Federal, State and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement

  • Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to

  • Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to Management as needed

  • Cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas. Performs light maintenance duties as assigned

  • Helps ensure equipment is operating correctly. Communicates to Management when maintenance is needed

  • Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Operations Manual

  • Integrates HES into daily job performance and assists in maintaining a safe environment for customers, employees and self

  • Follows and complies with all health and sanitation procedures and adheres to safe work practices

  • Helps ensure proper stock levels, dating and rotation of all food products and supplies

  • Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed

  • Provides suggestions for and actively participates in improving sales, margins and execution of Merchandising/Marketing programs

  • Reports all time worked, on or off site, for appropriate compensation

  • Completes other duties, including special projects, as assigned by Management

Requirements

Education Requirements:

  • No requirement

Experience Requirements:

  • Customer service experience preferred

Skill Requirements:

  • Basic computer skills

  • Exceptional customer service skills

  • Good verbal and written communication skills

  • Understanding of store functions and operations

  • Capable of working in a fast-paced environment and ability to work as a member of a team

  • Ability to model proper workplace behavior, including being respectful, honest and fair

  • Ability to perform repeated bending, kneeling, twisting and overhead reaching

  • Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler

  • Ability to stand for an entire shift

  • Ability to frequently lift between 5 to 20 pounds

  • Ability to occasionally lift up to 50 pounds

Note: Not authorized to drive for Company business


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Clerk

Harris Teeter, LLC

Posted 3 days ago

VIEW JOBS 9/21/2018 12:00:00 AM 2018-12-20T00:00 This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register. Perform duties of floor monitor when one is not assigned to be on-duty. May be assigned to be the on-duty floor monitor. Perform the duties of cashier and bagger when appropriate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age. PERSONAL SKILLS. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales. LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English. MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of American currency. REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, TRAINING. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills. PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and smell. The individual is occasionally required to climb or balance and stoop, kneel, or crouch. The individual must regularly lift and/or move up to 25 pounds and reach from 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and color and depth perception. WORK ENVIRONMENT. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate. Harris Teeter, LLC Hampstead NC

Customer Service Representative PT

Expired Job

Speedway