Avantguard Monitoring, LLC Ogden , UT 84201
Posted 2 weeks ago
At Becklar we are defined by our core values: We Care, We're Fun, We're Innovative, We value Relationships, We give great Service, and We work as a team to extend trust. In short, We Care F.I.R.S.T.!. We are looking for a Recruiter that can help attract amazing talent by showing off our culture every day. We are a leader in the safety solutions and IoT space and we currently grow by over 200,000 accounts each year. In order to maintain this lead, we need exceptionally motivated, capable and driven people like you. Great talent attracts great talent! In this role you will have the chance to offer candidates a fast-paced and collaborative environment where each of us gets to contribute to the companys success and bring our best selves to work every day. You will work closely with hiring managers to understand new position requirements, creatively source new candidates, and manage the entire hiring process.
Perks We Offer
Medical, vision, and dental benefits
401(k) retirement plan with company match
Generous PTO
Company-paid Life and AD&D insurance
Short-term and long-term disability benefits
Other perks such as a fun culture, weekly paydays, company events, an awesome team, and more!
What you'll do:
Respond to any questions or concerns from the VAs and establish positive relationships
Answer any questions or concerns from end users while providing excellent customer service
Work as a member of the team to achieve our standard of quality of work and goals
Maintain attention to detail while working through job duties
Use critical thinking as new situations and problems arise
Maintain professionalism, security, and integrity to ourselves, co-workers, and customers
Responsibilities / Duties / Tasks:
Process orders from the VAs in a timely manner while maintaining accuracy
Communicate with VAs about orders
Create sales orders in Netsuite
Activate device through Orion
Ensure all orders are processed for the day
Create and send invoices after orders have been processed
Send invoices within 24 hrs
Assist end users in setting up their accounts, activating, and testing their devices
Process returns, replacements, and accessories that are needed by end users
Cross train in shipping and RMA testing
When needed help ship out devices
Account for inventory
Test returned devices for defects
Adapt to new processes and technology
Assist with projects as required
Work with other departments to maintain efficiency and find resolutions to larger technical issues
Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
What you'll need:
Maintain a consistent and predictable schedule
Proficiency with Microsoft Office/Google Products
Customer Service experience preferred
Strong communication skills
Strong interpersonal skills with the ability to work cohesively within a team environment
Self-manage with moderate supervision
Team player with can-do attitude
Results-oriented, creative-problem solver; Able to meet deadlines
Attention to detail, focus, follow-up and follow-through; methodical time management
Westfield Bank
Posted Yesterday
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