Teleperformance Bogota , NJ 07603
Posted 2 days ago
Resumen
The expert must be able to comprehend and analyze the reason why the customer is calling and the appropriate procedure to resolve it. During the process, the agent must provide a specific resolution to each customer and assure an excellent call handling to meet customer expectations. In addition to politeness, empathy, soft skills, fluency with American English and German, focus on serving the caller are important requirements.
Responsabilidades
Requisitos
Technical Skills
Competencies and Specific Skills
Work Experience:
Teleperformance