Customer Service Representative - Amico Architectural

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Amico Richmond Hill , ON 11418

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Amico Architectural Customer Service Representative
Amico Corporation is a rapidly growing manufacturer of Medical Equipment employing over 1100 people across North America. We are looking for a Customer Service Representative to join our talented and growing team!Job Responsibilities:

Handling incoming customer inquiries via phone calls and emails

Ensuring customer satisfaction by quick responsiveness and anticipating customer needs

Order processing and invoicing

Updating orders with quote or project changes

Coordinating deliveries to ensure on-time delivery

Validating pricing, products and shipping
Handling multiple projects at one time

Other administrative duties

Job Requirements:

Excellent written and verbal communication, interpersonal skills and the ability to effectively interact with a variety of individuals and functions throughout the company
Computer Proficiency with MS Office Applications
Ability to read simple CAD drawings
Creative thinking, problem solving oriented, organized with strong attention to detail
Ability to work independently as well as part of a team
Work well under pressure to meet critical deadlines.
Ability to manage relationships with customers both external and internal
High School Diploma, Post-secondary education (specifically in business/administration) is an asset
Experience with SAP or any other ERP System is an asset but not required

For more information, please visit us at www.amico.com*Only selected candidates will be contacted.

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