Customer Service Representative

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

We are growing...come join our TEAM! Performance Foodservice-Ellenbee located in Fairfield, OH is hiring a Customer Service Representative. Responsibilities will include,

• directly interfacing with customer using various means of communication. Demonstrating a professional attitude and relationship with all customers. Solving customer issues and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
• input customer orders.
• input customer credits.
• input order and invoicing information accurately and in a timely manner.
• assist customers with orders and problems. Contact vendors and requests samples for customers.
• provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
• attend training and Customer Service meetings.
• performs other related duties as assigned.

Why join our team?

1.Benefits on day one (medical/dental/vision)

2.Vacation after 6 months

3.Company matched 401(k) Plan

4.Paid Time Off

Required Qualifications

Required Education: High School Diploma/GED or Equivalent Experience

Required Experience: 6 - 12 Months

Customer service, call center and / or related area.

Preferred Qualifications

Preferred Experience: 1 - 2 Years

Customer service, call center and / or related area within foodservice industry.

Associates degree in business or similar work experience.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.