Customer Service Representative

Job Description

We are growing...come join our TEAM! Performance Foodservice-Ellenbee located in Fairfield, OH is hiring a Customer Service Representative. Responsibilities will include,

• directly interfacing with customer using various means of communication. Demonstrating a professional attitude and relationship with all customers. Solving customer issues and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
• input customer orders.
• input customer credits.
• input order and invoicing information accurately and in a timely manner.
• assist customers with orders and problems. Contact vendors and requests samples for customers.
• provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
• attend training and Customer Service meetings.
• performs other related duties as assigned.

Why join our team?

1.Benefits on day one (medical/dental/vision)

2.Vacation after 6 months

3.Company matched 401(k) Plan

4.Paid Time Off

Required Qualifications

Required Education: High School Diploma/GED or Equivalent Experience

Required Experience: 6 - 12 Months

Customer service, call center and / or related area.

Preferred Qualifications

Preferred Experience: 1 - 2 Years

Customer service, call center and / or related area within foodservice industry.

Associates degree in business or similar work experience.