Customer Service Representative Part-Time (Bilingual)

Sigue Corp Houston , TX 77006

Posted 4 days ago

Customer Service RepresentativeGOAL: The Customer Service Representative will be responsible for the accurate processing of all transactions, while providing courteous, timely and informative service to ensure customers feel completely satisfied.PRINCIPLE DUTIES/ RESPONSIBILITIES:
  1. Answer the phone with a smile and treat all customers with courtesy and respect
  2. Ensure workstations are organized and equipped for the start of the business day
  3. Process all transactions quickly and efficiently while providing exceptional customer service
  4. Interact and work closely with supervisors to perform all functions as directed/required
  5. Maintain confidentiality of customer information, branch policies and procedure
  6. Comply with The Sigue Branch AML/BSA Compliance Program
  7. Travel locally to assist with collections, marketing or banking as required
  8. Assist in keeping the store clean and presentable as required
  9. Be proactive in identifying fraudulent or forged documentation and/or activity and reporting them to the respective supervisors
  10. Perform all other miscellaneous responsibilities and duties as assigned
  11. Participate in marketing activities as needed including flyer distribution and banner display


  1. Ability to work effectively with diverse populations
  2. Ability to identify when specialized skills/resources are needed to address unique activities and work assignments
  3. High School Diploma or equivalent
  4. 3-6 months related experience
  5. Spanish (required)/ English (Basic communication)
  6. Must have reliable transportation
  7. Ability to work flexible schedules including week-ends
  8. Ability to work at various locations depending on companys goals and business decisions.

PHYSICAL/COGNITIVE ACTIVITIES: A majority of time will be spent with customers processing transactions, therefore a significant portion of time is spent speaking, listening, thinking, and writing.Reading and writing abilities are often used when communicating with the customers and team members, as well as to document any information that appears to be fraudulent or forged.A significant amount of time is spent processing transactions on a desktop computer with keyboard and requires extensive time on a phone with headset capabilities so it will require the employee to frequently stand, walk and sit.

WORKING CONDITIONS/ ESSENTIAL PHYSICAL DEMANDS:PHYSICAL DEMANDS Activities include talking, hearing, seeing, holding, grasping, reaching. Walking and standing are required. At times, ability to lift and/or carry may be required.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Bilingual Customer Service Center Representative PartTime

Worth Finance Corporation

Posted 3 weeks ago

VIEW JOBS 11/11/2020 12:00:00 AM 2021-02-09T00:00 <p><strong>Would you like to work in a progressive and growing company where new ideas are not only welcome, but are encouraged and recognized</strong>. Worth Finance Corporation is that company. We are a 40 year old family-owned company with an excellent record of having long-term employees. </p><p><br></p> <p>Worth Finance company is seeking outgoing and courteous Customer Service Center Representative to join our highly energetic and amazing team. This position is all about service and satisfaction and you’ll get to interact with both current and potential customers on a daily basis. </p><p><br></p><p> <strong>Part-time schedule is Monday-Thursday 6 pm to 9 pm &amp; Saturday 9:30 am to 6 pm.</strong></p><p><br></p><p>Address:</p><p>5186 Aldine Mail Rt</p><p>Houston, TX 77039</p><p><br></p><p><strong>Requirements</strong></p><p>Minimum Qualifications </p> <ul> <li>Bilingual (Spanish/English)</li> <li>High School Diploma or Equivalent Education </li> <li>Good Communication Skills</li> <li>Attention to detail</li> <li>Computer Skills</li> <li>Strong Work Ethic</li> <li>Phone and In Person Customer Relation Service</li> <li>Valid Driver’s License </li> </ul><p><br></p><p>Preferred Qualifications</p><ul> <li>Collections Experience</li> <li>Sales Experience</li> <li>Customer Service</li> </ul> <p><br></p><p><strong>Benefits</strong></p><p>Paid Holidays</p> Worth Finance Corporation Houston TX

Customer Service Representative Part-Time (Bilingual)

Sigue Corp