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Customer Service Representative

Expired Job

Officeteam Reston , VA 20190

Posted 2 months ago

Growing Company Seeks Customer Service Representative! OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a long term temporary-to-fulltime position in Reston, Virginia, this Customer Service Representative opportunity could be for you! What you get to do every day

  • Field and send out send written business correspondence

  • Deliver outstanding, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Manage incoming telephone calls

Requirements

  • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

  • Excellent problem-solving skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent oral and written communications skills

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong customer service and office administrative skills

  • Solid understanding of navigating basic office equipment and protocols

  • Microsoft Excel experience required

  • Proficiency in Microsoft Word We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Employment Type: Temporary-to-full-time


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Customer Service Representative

Expired Job

Officeteam