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Customer Service Representative

Expired Job

Officeteam Solon , OH 44139

Posted 1 month ago

Customer Service Representative OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This short term temporary-to-fulltime Customer Service Representative position could be for you, if you're available to work in Solon, Ohio. Your responsibilities in this role

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Receive and send written business correspondence

  • Give exceptional customer service in a timely fashion

  • Manage and place incoming telephone calls

Requirements

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • 2+ years' experience with performing in a goal-driven customer-focused environment preferred

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent communication skills (written and verbal)

  • Microsoft Word experience

  • Scheduling experience

  • Positive attitude and an engaging businesslike approach

  • Ability to navigate multiple computer systems and applications

  • Strong customer service and office administrative skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Employment Type: Temporary-to-full-time


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Customer Service Representative

Expired Job

Officeteam