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Customer Service Representative

Expired Job

Officeteam Allentown , NJ 08501

Posted 4 months ago

We're Seeking a Customer Service Representative! OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long term temporary-to-fulltime Customer Service Representative position in Allentown, New Jersey could be perfect for you! Responsibilities

  • Be a part of business development by by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

  • Field and send written business correspondence

  • Give exceptional customer service in a timely fashion

Requirements

  • Solid understanding of customer service

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Excellent verbal, written, and social communication skills

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Excellent customer service and office administrative skills

  • Ability to simplify complex problems and build solutions

  • Advanced Microsoft Office skills

  • Excellent computer skills - achievement oriented, positive attitude and an approach to work rooted in professionalism

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume to today!

Employment Type: Temporary-to-full-time


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Customer Service Representative

Expired Job

Officeteam