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Customer Service Representative

Expired Job

Officeteam Redmond , WA 98052

Posted 4 months ago

Opportunities for a Customer Service Representative! Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative job is long term temporary, and located in Redmond, Washington. How you will make an impact

  • Receive and send written business correspondence

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Manage incoming telephone calls

  • Deliver outstanding, friendly customer service in a timely fashion

Requirements

  • Excellent customer service and office administrative skills

  • Excellent problem-solving skills

  • Strong computer skills including customer database systems

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • 1+ years of past relevant experience

  • Customer service experience desired

  • Expertise in email

  • Strong Microsoft Office skills

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Sound written and verbal communication skills

  • Upbeat, positive attitude and an approach to work rooted in professionalism We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Employment Type: Temporary


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margin: 0;" style="padding: 0; margin: 0;">Provides quick and accurate customer call resolution and/or routing to the appropriate team or Support Professional within the targeted support application via phone and electronic case transfers.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Clarify, Internet, and other internal resources to collect information to verify eligibility for support, summarizing the key elements of the technical problem and determining if the issue falls within defined support boundaries.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; 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MAQ Consulting Redmond WA

Customer Service Representative

Expired Job

Officeteam