A customer service/office assistant is needed for an nonprofit company in Marysville, PA. The candidate will need to have excellent communication, customer service skills, the ability to multi task and must be detail oriented. The candidate will need to be familiar with Excel and Word and must be able to operate a calculator. They will be receiving calls from customers regarding tax questions, issues, and payments. They may also handle walk ins as well. Looking for good Math Skills and good Phone Etiquette. The position will work Monday
Thursday 7:00 a.m.
4:15 PM with a 30 minute lunch. The Office Assistant will be responsible for the following duties:-Inbound calls, data entry, handling cash, post payments, auditing tax files (training will be provided), assist in collecting local income taxes.
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Practical knowledge of Microsoft Office
Demonstrated knowledge of email
Solid understanding of customer service - navigating basic office equipment and protocols experience
Adeptness in data entry
Prior assistant experience preferred
General familiarity with filing
Order entry experience highly preferred
Strong problem-solving skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Customer service and office administrative skills
Excellent verbal and written communication skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Employment Type: Temporary-to-full-time