Customer Service Representative

Officeteam Plano , TX 75074

Posted 4 months ago

Seeking Lead Customer Service Representatives! Develop your career as a Customer Service Representative in the expanding Printing/Publishing industry through this exciting opportunity at OfficeTeam. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. If you're looking for a short term temporary-to-fulltime position in Plano, Texas, this Customer Service Representative opportunity could be for you! What you get to do every single day

  • Provide accurate, friendly customer service in a timely fashion

  • Field and send written business correspondence

  • Receive and place telephone calls

  • May support business development and client referral goals by actively cross-selling and referring customers

What we require

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Experience performing extensive research to resolve complex customer inquiries

  • Critical thinking, problem solving, ability to work independently

  • Customer service experience desired

  • Strong computer skills including customer database systems

  • Strong customer service and office administrative skills

  • Positive attitude and an engaging businesslike approach

  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

  • Proficiency with Microsoft office applications

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong communication and interpersonal skills (verbal, written, and listening) If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Employment Type: Temporary-to-full-time

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Customer Service Representative