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Customer Service Representative

Expired Job

Officeteam Fayville , MA 01745

Posted 3 months ago

Openings for Customer Service Representatives! OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Healthcare, Hospitals, Social Assistance industry. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This could be the long term temporary Customer Service Representative position you're looking for, if you can work in Southboro, Massachusetts! Your responsibilities

  • Receive and send written business correspondence

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

  • Give exceptional customer service in a timely fashion

Requirements

  • Strong communication and interpersonal skills

  • Data entry experience required

  • Microsoft Excel experience highly desired

  • Adeptness in Microsoft Word - navigating basic office equipment and protocols experience preferred

  • Switchboard phone (1-10 lines) experience

  • Solid understanding of customer service

  • Basic knowledge in computer software programs and office equipment

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

  • Ability to simplify complex problems and build solutions

  • Customer service and office administrative skills

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Supportive, positive attitude with a professional demeanour applied to all tasks If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Employment Type: Temporary


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Customer Service Representative

Expired Job

Officeteam