Officeteam Fort Lauderdale , FL 33301
OfficeTeam is looking for 2 Sr Customer Service Reps for a large company here in downtown Fort Lauderdale. This is a temp to hire role and will start immediately once a background check and drug screen are completed. Duties will include: o Process a higher level of complex transactions involving retirement plan annuity options o Take appropriate actions to meet service level standards by continuously searching for ways to improve effectiveness, efficiency, and value added for both internal and external customers. o Research and resolve customer service and transaction problems. o Assists in following procedures for new tasks or transactions or tax code changes require. o Assists in resolving problems that arise due to production system problems. o Process incoming, outgoing mail vain workflow system and work various queues according to function. -No phones, all internal communication If interested in this Customer Service opportunity, please upload your resume online at and call us after at .
2+ years of customer service experience
Employment Type: Temporary