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Customer Service Representative

Expired Job

Officeteam Norwalk , CT 06850

Posted 3 months ago

Growing Company Seeks Customer Service Representative! OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Energy/Natural Resources industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This Norwalk, Connecticut Customer Service Representative position could be for you, if you're available for a long term temporary-to-fulltime opportunity. How you will make an impact

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • Handle incoming telephone calls

Requirements

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Microsoft Office knowledge required

  • Excellent problem-solving skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Expertise in customer service - navigating basic office equipment and protocols experience

  • Data entry experience preferred

  • Numeric data entry experience

  • Strong customer service and office administrative skills

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Positive attitude and an engaging businesslike approach

  • Excellent written, verbal and social communication skills highly desired If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Employment Type: Temporary-to-full-time


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Customer Service Representative

Expired Job

Officeteam